FAQ - Questions & Answers


About The Bride:

Q:  I want to make an appointment?
A:  Wonderful.  Click here to view our options.   Monday-Saturday
.

Q:  How Many people can I bring with me to try on bridal gowns?
A:  Up to 4 Adults.  Be picky! Bring only your closest family and friends.  Seating is limited.
       
Q:  What should I bring with me to try on gowns?
A:  
Bring an open mind, your patience, photos of styles you like for the gown and your hair, the height of heel you will be wearing, and for sanitary reasons - underwear is required.

Q:  I fall in love with Off-The-Rack bridal gown, but I choose not to buy it today, will you hold it for me so I can think about it?
A: 
Sorry.  We do not hold any bridal gowns for any delayed decisions.  If you love it, buy it!

Q:  When is the best time to start shopping & order my bridal gown?
A:   9-12 Months is perfect.  Gowns are taking around 4 months to arrive, This way you will have plenty of time for alterations.  If your wedding is less than 4 months away, we do have a quick delivery gown company or just purchase clearance off the rack.

Q:  What are the bridal gown prices?
A:  $499-$1999

Q:  I found the same gown online? Why not purchase it there?  I will save so much money.
A: 
No, please do not purchase any gowns online. "Saving" money upfront could cost you so much in the end. Many online companies sell knock-off gowns. These gowns appear to be authentic.  If the price is 10% of the authentic gown in our stores, please think smart about this major decision.

Q:  What type of wedding gowns are in stock?
A:  Formal to Informal, with and without trains.

Q:  Can my family and friends take pictures of the gowns I try on?
A:  Kindly put your cell phones away. Photos are only allowed on your final 2 selections, to help you make a better decision.

Q:  Do you offer wedding gown preservation for my gown?
A:  YES.  For only $220, we can get your gown cleaned, boxed and shipped right to your door.

 

About The Bridesmaids:

As of September 1, 2017...
We no longer will be offering Bridesmaids dresses so we can devote more time to our wonderful brides.

General Information:

NOTE:  Bridal Gowns are ordered to the designers chart. Not custom made.

Q: May I bring my child or children with me?
A: NO.  Please get a babysitter. We want to give you our undivided attention.  YOU DESERVE IT!  You will be trying on bridal gowns from 1 to 2 hours. Children get bored within minutes.  Our showroom is not child proof.  The dressing room theater has 4 dressing rooms.  There may be brides/guests everywhere.  Children are not allowed into the gown gallery or the dressing room theater. For a pleasant experience for all, please leave your children at home. Thank you for understanding.

Q:  I have noticed the dresses do not fit like my normal clothes sizes.  Why?
A: 
The dresses run 2 sizes smaller than normal in bridal gowns - bridesmaids - mothers. 

Q:  Do you sell accessories?
A:  We sell jewelry, tiaras, combs, headbands, hair flowers, belts, brooches & veils.  Strapless bras & petticoats.

Q: Who pays for the alterations?
A: The customer pays for any and all alterations. We will give you some great referrals.
              
Q: What major credit cards do you accept?
A: Visa, Mastercard, Discover
, American Express & Debit Cards.

Q: What sizes do you have in stock?
A: SIZES 2 TO 24.  

Q: I have a new or only worn once used wedding gown that I want to sell.... do you buy wedding gowns?
A:  We DO NOT buy any new or used gowns of any kind from the public.

QI want to get married at The Wedding Chapel inside The Bridal Station.
A: Wonderful & Congratulations!  Please visit us for a viewing of the chapel. Click here to view all of your options.

 

If we have not answered all of your questions, 
please email us or call during business hours.

  weddings@thebridalstation.com